Custom Orders & Factory-Direct

Your design. Our factories. Zero importing headaches.

Need something we don't carry? We work directly with our factories to build custom phone cases, private-label packaging, and branded accessories for your stores. You get factory-direct pricing with a US point of contact — no customs, no freight forwarder, no overseas wire transfers.

$50 off your first order — New wholesale accounts get the credit applied to their first purchase.

What can be customized

Built around your specs, not ours.

Case styles & materials

Choose from our existing styles or specify a new design. Custom colors, textures, finishes, and materials.

Model coverage

Any device model we carry — or new models we don't yet. If the factory can produce it, we can source it.

Private label & branding

Your brand, your packaging. Custom-branded retail packaging, inserts, and labels. Your customers see your brand, not ours.

Custom accessories

Beyond cases: screen protectors, chargers, cables, and other accessories can be customized or sourced to spec.

The process

Four steps from idea to inventory.

  1. Step 1

    Submit your request

    Tell us what you need: style, material, quantity, branding, and model coverage. Use the form below, email hello@entrowholesale.com, or call (848) 283-6876.

  2. Step 2

    We spec and quote

    Our team works with the factory to confirm feasibility, finalize specs, and send you a detailed quote. Visual samples — photos, video walkthroughs, and 3D renderings — are provided at no cost.

  3. Step 3

    Approve and produce

    Review the specs and visual samples. If you need a physical sample, we ship one to you (you cover the shipping cost). Once approved, production begins and payment is due in full.

  4. Step 4

    Receive your inventory

    Your custom order ships from our Flushing, NY warehouse. Typical turnaround is 1-3 business days for expedited requests. All timelines are confirmed at order based on scope and factory availability.

Key details

Minimums, pricing, and lead times.

Minimum order: ~50 units

The general MOQ for a custom factory run is 50 units. This is flexible depending on the product and your needs — if the item is already in active production, quantities can be adjusted case by case.

Lead time: 1-3 business days

For expedited requests. Rush and overnight turnaround may be possible in select cases. All timelines are confirmed at the time of order based on scope and factory availability.

Payment: full on confirmation

Payment is due in full once the order is confirmed and production begins. No partial deposit structure. Standard checkout methods apply: credit card, PayPal, or bank transfer.

Why Entro

Factory access without the factory headaches.

No customs or import duties

We handle the factory relationship and import logistics. Your order arrives at our US warehouse ready to ship.

No overseas wire transfers

Pay through our standard checkout. No international bank transfers, no currency conversion, no wire fraud risk.

No language barrier

Deal with a US team in English. We translate your specs to the factory and manage the back-and-forth.

No container minimums

Order 50 units, not 5,000. You get factory-direct pricing without committing to a container load.

Good to know

A few things to know upfront.

We don't dropship custom orders

Custom orders ship to your business address from our warehouse. We don't ship directly to your end customers.

No net terms on custom runs

Custom orders are paid in full upfront. We don't offer financing or net terms on factory-direct production.

Get started

Tell us what you need.

Custom orders are available to verified US businesses only: retail stores, repair shops, kiosks, gas stations, online resellers, and chains.

Call us

(848) 283-6876

Monday – Friday, 9AM – 6PM ET

Email us

hello@entrowholesale.com

Include your product specs, quantity, and any branding needs.

Before you submit

Straight answers.

What's the minimum order for a custom run?

Generally 50 units, but this is flexible depending on the product. If the item is already in production, we can often adjust quantities.

How long does a custom order take?

1-3 business days for expedited requests. Rush turnaround may be possible. All timelines are confirmed at order.

Do you offer private label packaging?

Yes. Custom-branded packaging, inserts, and labels are available.

Can I see a sample before committing?

Visual samples (photos, video, 3D renders) are free. If you need a physical sample shipped, you cover the shipping cost.

How do I pay for a custom order?

Payment in full once the order is confirmed. Credit card, PayPal, or bank transfer.

Can I customize something you don't currently carry?

Yes. If the factory can produce it, we can source it. Submit a request and we'll confirm feasibility.

Ready to build something custom?

Real people in Flushing, New York. We'll get back to you within one business day.