Answers for wholesale store owners: accounts, pricing, payment, sales tax, shipping and damage claims.
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Verified businesses only. That includes retailers and resellers buying for resale, and businesses buying in bulk for their own use. Bulk business buyers who aren't reselling have a $100 minimum order value and pay sales tax. See resale certificate and tax exemption.
Yes. Our wholesale prices are open to everyone, with no login needed. To place an order, open a wholesale account.
A couple of minutes once your account is set up. You don't have to wait: you can start ordering right away while approval happens in the background.
Not for resellers. With a valid resale certificate there is no minimum quantity and no minimum order value. Businesses buying in bulk that aren't reselling have a $100 minimum order value.
Yes. New accounts get $50 off their first order of $100 or more. The offer is valid for 7 days after you create your account, then it expires.
Yes. Mix and match anything.
Yes. Everyone pays the same price, with no tiers.
Yes. One main account can add separate logins for each store location. See accounts for multiple store locations.
All orders are paid upfront. We don't offer credit or net terms.
We accept various payment methods, including credit cards, PayPal, and bank transfers.
When you set up your account. If you can't provide it then, you can still order — we'll need it before your first order ships.
Your business information (such as your EIN/Tax ID) and a valid resale certificate.
Yes, once your business and a valid resale certificate are on file. If your business is buying in bulk but not reselling, sales tax applies based on your state and the minimum order value is $100. See resale certificate and tax exemption.
We ship only within the USA, from our New York warehouse.
Orders placed by 5 PM ET, Monday to Friday, ship the same business day via UPS.
Yes. Shipping is free on orders over $300.
Yes. Expedited shipping is available.
Delivery takes 1–5 business days to most of the United States, depending on your state. Orders ship via UPS Ground from our New York warehouse. Typical transit times:
Tracking is sent by email and SMS.
No, we don't accept returns. When the problem is on our side, we offer an exchange, store credit or a replacement. See the next question.
Within 30 days, only if the problem is on our side: a defective item, a damaged item, or the wrong item or quantity sent. See warranty and damage claims.
Contact us by phone, email or chat and we'll make it right with an exchange, store credit or a replacement.
Yes. We'll check fitment for free before you order. Contact us to ask.
No. We don't offer dropshipping. You buy in bulk.
On any channel. You buy in bulk and sell wherever you like.
Yes. Samples can be added to an order.
Cases come in poly bags or retail hang packaging.
Yes. Private label or your own UPC can be arranged through our factory partners. Timelines depend on the order and are confirmed with your quote. See custom and private-label orders, or contact us to discuss.
Entro Wholesale is a New York-based distributor of phone cases and accessories supplying independent retailers, wireless dealers and repair shops across the United States. We sell to verified businesses only. Wholesale prices are open to everyone and every customer pays the same price. Resellers with a valid resale certificate buy tax-exempt with no minimum order; businesses buying in bulk that aren't reselling have a $100 minimum and pay sales tax. Orders placed by 5 PM ET, Monday to Friday, ship the same business day via UPS from our New York warehouse, and delivery takes 1–5 business days to most of the US depending on your state. Account approval takes a couple of minutes, and you can start ordering right away.
Browse our open wholesale pricing, then open an account and start ordering right away. New accounts get $50 off a first order of $100 or more, valid for 7 days.
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