Shipping & Delivery
Order by 5PM ET. Ships today.
Every order placed before 5PM Eastern, Monday through Friday, ships the same business day from our warehouse in Flushing, NY via UPS. Delivery takes 1–5 business days to most of the US, depending on your state. Free ground shipping on orders above $300.
$50 off your first order — New accounts get $50 off a first order of $100 or more, valid for 7 days after you create your account.
The essentials.
Same-business-day dispatch
Order by 5PM ET, Monday through Friday. Your order ships the same business day.
1–5 business days
UPS ground transit to most of the United States, depending on your state. Overnight and 2-day options available at checkout.
Free shipping over $300
Free ground shipping on any order above $300. No code needed, applied automatically at checkout.
Retail-ready packaging
Everything ships in retail packaging with a hanging tab and a scannable barcode. Goes straight to the pegboard and into your POS.
How fast it gets there.
We ship from New York, so delivery time depends on where your state is. Most of the United States receives UPS Ground orders in 1–5 business days: closer states in the Northeast arrive fastest, and Mountain and West Coast states take the longest.
All times are estimates based on UPS ground from Flushing, NY. Actual delivery depends on destination and carrier conditions.
What happens outside business hours.
After 5PM ET
Orders placed after the 5PM cutoff ship the next business day.
Weekends
Orders placed Saturday or Sunday ship Monday.
Holidays
We are closed on holidays. Orders placed on holidays ship the next business day.
Choose your speed.
UPS Ground (free over $300)
Standard shipping for all continental US orders. Free on orders above $300. Paid ground shipping available for orders under $300.
UPS 2-Day
Available at checkout for faster delivery. Rates calculated at checkout based on order weight and destination.
UPS Overnight
Need it tomorrow? Overnight shipping available at checkout. Rates calculated based on order weight and destination.
Know where your order is.
A tracking number is emailed to you as soon as your order ships. You can track your package directly through UPS using that number. If your tracking hasn't updated within 24 hours of shipment, contact us.
Skip shipping entirely.
If you're in the New York area, pick up your order from our warehouse in Flushing. Place your order before 5PM ET and it's ready in 30 minutes to an hour. No appointment needed, no shipping cost.
12909 26th Ave, Flushing, NY 11354 · Monday – Friday, 9AM – 6PM ET
We handle it. This is not a return.
If your shipment arrives damaged or is lost in transit, file a claim within 30 days of delivery with photo or video proof. We'll make it right with an exchange, store credit or a replacement. No cash refunds.
Two things to know.
No international shipping
We ship within the United States only. Continental US via UPS, Alaska/Hawaii/Puerto Rico via USPS or UPS.
No dropshipping
We do not offer dropshipping. All orders ship to the address on the account.
Straight answers.
When do orders ship?
Orders placed before 5PM ET, Monday through Friday, ship the same business day from Flushing, NY.
How long does shipping take?
1–5 business days via UPS ground to most of the United States, depending on your state. Overnight and 2-day options available at checkout.
Is shipping free?
Free UPS ground shipping on orders above $300. Orders under $300 have standard shipping rates.
Do you ship to Alaska, Hawaii, or Puerto Rico?
Yes, via USPS or UPS. Different rates and transit times apply.
Do you ship internationally?
No. We ship within the United States only.
Can I pick up my order?
Yes. Local pickup is available at our Flushing, NY warehouse. Orders placed before 5PM ET are ready in 30 minutes to an hour.
